22baji Privacy Policy
Your personal information is of the utmost importance to us — fully secured with SSL encryption and strict protection measures.
Introduction and Applicability
22baji ("we", "us", "platform") operates a reliable online casino and sports betting service for users in Bangladesh. This privacy policy ("policy") explains what personal information is collected when you use the 22baji website, mobile application, and related services, how that information is used and stored, and under what circumstances it may be shared with third parties.
By registering on our platform or using any of our services, you are agreeing to the terms of this privacy policy. This policy applies only to individuals who are 21 (twenty-one) years of age or older. If you do not agree with any part of this policy, please refrain from using our services.
This policy may be updated from time to time. Any significant changes will be published on the website and, where applicable, you will be notified by email.
What Information We Collect
Information Provided Directly
When you register on our platform or use our services, you are required to provide the following information directly:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Active email address
- Mobile number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, Upay number)
- Identity verification documents (where applicable)
Automatically Collected Information
Certain information is collected automatically while you use our platform:
- IP address and geographic location
- Device type, operating system, and browser information
- Session duration and page visit history
- Gaming activity and transaction history
- Cookie and web beacon data
- Referral source and traffic analytics data
Purpose of Using Information
22baji uses your personal information for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Registration verification, login security, and account maintenance. |
| Identity Verification (KYC) | Document verification to confirm age and identity and to prevent fraud. |
| Transaction Processing | Secure processing of deposits and withdrawals (bKash, Nagad, Rocket, Upay). |
| Customer Support | Providing assistance via 24/7 live chat and email. |
| Responsible Gaming | Identifying patterns of excessive betting and taking protective action. |
| Promotional Communications | Informing you about offers, bonuses, and updates with your consent. |
| Security and Fraud Prevention | Detecting and preventing suspicious activity. |
| Legal Compliance | Using information to meet applicable legal obligations. |
Cookies and Tracking Technologies
How We Use Cookies
The 22baji platform uses cookies to improve your experience and ensure the functionality of our services. Cookies are small text files stored in your browser or on your device.
We use the following types of cookies:
- Essential Cookies: Necessary for managing login sessions and security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Used to monitor and improve site usage.
- Marketing Cookies: Help display relevant promotional content (with consent only).
You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.
Sharing Information with Third Parties
22baji never sells or rents your personal information. However, information may be shared with third parties in specific circumstances:
Service Providers
Contracted third parties for payment processing, identity verification, cybersecurity, and technical support.
Legal Authorities
When required to comply with court orders, government directives, or legal obligations.
Fraud Prevention
Sharing necessary information with anti-money laundering (AML) and fraud detection agencies.
Business Transfers
In the event of a merger or acquisition, information may be transferred; users will be notified in advance.
All third parties operate under strict confidentiality agreements and are required to use information only for specified purposes.
Data Security Measures
22baji follows industry-standard technologies and practices to keep your personal information secure. Our security measures include:
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
- Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
- Firewall and Intrusion Detection: A system that immediately identifies suspicious activity.
- Access Controls: Only authorized personnel can access personal information.
- Regular Security Audits: Security audits are conducted regularly by third-party experts.
Please note that no data transmission over the internet is completely secure. It is your responsibility to keep your password confidential and to act responsibly to protect your account security.
Data Retention Period
We retain your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active Account Information: Retained for the entire duration the account remains active.
- Transaction Records: Retained for the period required by legal obligations.
- Identity Verification Documents: Securely maintained after verification is complete.
- Closed Account Information: Retained for a specified period after account closure for legal and regulatory compliance.
Once the retention period ends, information is securely deleted or anonymised so that you can no longer be identified.
Your Rights
As a 22baji user, you have the following rights regarding your own personal information:
Access
The right to know what information we hold about you.
Correction
The right to request correction of inaccurate or incomplete information.
Deletion
The right to request deletion of your information under certain conditions.
Objection to Processing
The right to object to your information being processed for marketing or research purposes.
Data Portability
The right to receive your information in a structured and commonly readable format.
Restriction of Processing
The right to request that processing of your information be restricted in certain circumstances.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time. In some cases, it may not be possible to delete information entirely due to legal obligations.
Protection of Minors' Information
22baji strictly does not provide services to anyone under the age of 21 (twenty-one). Our platform does not knowingly collect personal information from minors. Age verification is mandatory at the time of registration.
If we are informed or discover ourselves that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
If as a parent or legal guardian you suspect that your child or dependent has registered on our platform, please contact [email protected] immediately.
International Data Transfers
22baji may operate technical infrastructure in various countries including Bangladesh. As a result, your information may be transferred internationally. In such cases we ensure that:
- Encryption is always used when transferring data.
- Adequate data protection standards exist in the receiving country, or contractual arrangements are in place to ensure those standards.
- Data processing agreements meet international privacy standards.
Regardless of which country your information is stored in, the protection standards described in this privacy policy will be followed.
Policy Changes and Updates
22baji reserves the right to amend or update this privacy policy at any time. If any significant changes are made to the policy:
- A notice will be published on the website.
- Registered users may be notified by email.
- The "Last Updated" date at the top of this page will change.
Continued use of our platform after any changes will be considered as your agreement to the revised policy. You are therefore advised to review this page regularly.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways:
- Live Chat: Contact us directly in Bengali via our 24/7 live chat service.
- Email: [email protected]
We will respond to your contact within a reasonable time. For urgent privacy matters, the fastest response is available through live chat.
Privacy Policy Last Reviewed
This policy was updated in January 2026. Any changes will be published on this page.